POSADA EL CASTILLO S.A.C, commercially known as HOTEL POSADA EL CASTILLO, with registered address at PASAJE CAMPOS 105 VALLECITO- AREQUIPA – AREQUIPA, is responsible for the use and protection of your personal data.

PRIMARY PURPOSES

We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:

• Responding to messages from the contact form

• Providing any requested service

PERSONAL DATA COLLECTED

For the purposes outlined in this privacy notice, we may collect your identification and contact details.

ARCO RIGHTS

You have the right to know what personal data we have about you, what we use it for, and the conditions of use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request via the same email address from which the request was sent. Your request will be responded to within a maximum of 5 business days.

DATA COLLECTED BY THE WEBSITE

Our website automatically collects the following data:

• Identifiers, user names, and session passwords

• Region where the user is located

• Date and time of the start and end of a user’s session

CONTACT

For more information about this privacy notice, you can contact us at:

Email: HOTEL@POSADAELCASTILLO.COM

Website: WWW.POSADAELCASTILLO.COM

Last update: 9/19/2025